FAQs

What types of products do you sell?

We offer a selection of fragrances and perfumes for different tastes and occasions.

What fragrance products may be available?

Our collection may include:

• Dior Sauvage Eau de Toilette

• Dior Sauvage Eau de Parfum

• Dior Sauvage Parfum

• Dior Sauvage Elixir

• Dior Poison

• Dior Dune Eau de Toilette

• Dior Fahrenheit

• Other fragrance products, subject to availability

How can I check the fragrance concentration?

Please review the product title, description, and packaging images. Eau de toilette, eau de parfum, parfum, and elixir are different product designations and should not be treated as interchangeable.

How long does shipping take?

Orders are generally processed within 1–3 business days. Standard shipping generally takes 3–7 business days after shipment.

Do you provide tracking?

When tracking is available, details will be provided after shipment. Please allow approximately 24–48 hours for tracking updates to appear.

Can I cancel my order?

You may request cancellation before your order ships. Cancellation cannot be guaranteed once processing or shipment has begun.

Can I return a fragrance?

Eligible unused and unopened products may qualify for return within 30 days of delivery, subject to our Return & Refund Policy. Opened or sprayed fragrances may not qualify unless defective, damaged, incorrect, or otherwise covered by applicable law.

What if my perfume arrives damaged or leaking?

Contact us as soon as possible with your order number and clear photos of the product and packaging. We will review the issue and assist you.

How can I contact customer support?

Customer Support Email: ____________________________

Business Address: __________________________________